Skip to content

Privacy Policy

Privacy Policy for Spanish Coastal Dreams

Last Updated: July 18, 2025

At Spanish Coastal Dreams (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us, including through our website, email, phone, or in-person services.

1. Data Controller

Spanish Coastal Dreams is the data controller responsible for your personal data. Our contact details are:

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity and Contact Information: Name, email address, phone number, postal address, or other identifiers you provide when contacting us or using our services.
  • Transaction Data: Details about inquiries, bookings, purchases, or contracts related to our services (e.g., property sales or rentals).
  • Technical Data: IP address, browser type, device information, and usage data if you visit our website.
  • Marketing and Communication Data: Your preferences for receiving marketing communications and how you interact with our emails or campaigns.
  • Other Data: Any additional information you voluntarily provide, such as feedback, survey responses, or documents (e.g., identification for property transactions).

We collect this data directly from you (e.g., through forms, emails, or calls), automatically (e.g., via website cookies, subject to your consent), or from third parties (e.g., business partners or public records) where permitted by law.

3. How We Use Your Personal Data

We process your personal data for the following purposes, based on the legal bases outlined in the GDPR:

  • To Provide Our Services (Legal Basis: Contract): To respond to inquiries, process bookings, manage contracts, or facilitate property transactions.
  • To Communicate with You (Legal Basis: Legitimate Interest or Consent): To send service-related updates, respond to your queries, or provide customer support.
  • To Improve Our Services (Legal Basis: Legitimate Interest): To analyze website usage, customer feedback, or service performance to enhance our offerings.
  • For Marketing Purposes (Legal Basis: Consent): To send promotional materials, newsletters, or offers about our services, where you have opted in.
  • To Comply with Legal Obligations (Legal Basis: Legal Obligation): To meet regulatory requirements, such as tax reporting or anti-money laundering checks.
  • To Protect Our Business (Legal Basis: Legitimate Interest): To prevent fraud, ensure security, or enforce our terms and conditions.

4. Sharing Your Personal Data

We may share your personal data with:

  • Service Providers: Third parties who assist with our operations, such as IT providers, payment processors, or marketing platforms, under strict data processing agreements.
  • Business Partners: For example, real estate agents, legal advisors, or notaries involved in property transactions, where necessary.
  • Legal Authorities: When required by law or to protect our legal rights (e.g., for tax or regulatory compliance).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a new entity, with appropriate safeguards.

We ensure all third parties comply with GDPR and process your data only for specified purposes.

5. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Transfers to countries with an adequacy decision from the EU.
  • Binding Corporate Rules or other GDPR-compliant mechanisms.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. For example:

  • Contract-related data is kept for the duration of the contract and up to 5 years thereafter, as required by Spanish tax law.
  • Marketing data is retained until you withdraw consent or opt out.
  • Technical data (e.g., cookies) is stored for the duration specified in our cookie policy, subject to your consent.

When data is no longer needed, we securely delete or anonymize it.

7. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal exceptions.
  • Restriction: Limit how we process your data in certain circumstances.
  • Data Portability: Receive your data in a structured, machine-readable format or have it transferred to another controller.
  • Objection: Object to processing based on legitimate interests, including for direct marketing.
  • Withdraw Consent: Revoke consent for data processing (e.g., marketing) at any time, without affecting prior processing.

To exercise these rights, contact us at masoud@spanishcoastaldreams.com or +34 623 604 333. We will respond within one month, though this may be extended for complex requests. If you are dissatisfied, you may lodge a complaint with a supervisory authority, such as the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at www.aepd.es.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze performance, or deliver personalized content. We only use non-essential cookies with your explicit consent. You can manage your cookie preferences through your browser settings or our website’s cookie banner.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal data.

11. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to have it removed.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. Please review this policy periodically.

13. Contact Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us: